Nokia did the same mistake what Sir Henry Ford did once… (by making all ford cars in black colours, even after getting customer feedback for different colour preference). He said that “If people wants to buy a car, they will have to buy a Ford Car and i will keep on producing the same in black colour only.” – sources
And we all know, WHAT HAPPENED NEXT… various competitors in car manufacturing industry emerged from different parts of the world and they took customer preferences on-hand and made their mark in the market, which is existing even today. Being a pioneer in your industry is not a matter of proud or forcing your ideas… but its a responsibility of adapting the change in consumer preferences quickly and re-inventing the same.
And the way Microsoft is behaving in the consumer market… let me make a prophecy that, they also won’t be able to take this for long, or rather should i say… customers won’t b able to take Microsoft for long.
